Commercial Operations
Doha, Qatar
E.Since 2021
Archive / Live / --:--:--
04/1998
Profile / 001
Commercial Operations professional based in Doha, with experience in sales support, customer service, reporting, payment processing, and team coordination across Qatar and Morocco. I help teams organise daily workflows, improve customer experience, and keep operations running smoothly.
Education & certifications
Bachelor in Business Economics · Polydisciplinary Faculty of Taroudant · 2017–2021
Data Analytics · ALX · AI Career Essentials · ALX · Virtual Assistant · ALX · Digital Marketing · Google · EF SET English · EF
Career archive
CommercialOperations
Sales · Customer Experience · Team Coordination
Qatar & Morocco / 2021 — Present
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Rebuilt the full order-to-delivery process and coordinated a 10-person kitchen team. Created the WhatsApp Business menu and social channels, streamlining client orders while resolving delivery, refund, and time-sensitive event requests for up to 10 clients.
Supervised daily sales operations, coordinated customer-service activity, and improved workflow across teams in Qatar.
Supported sales operations, reporting, client accounts, financial tracking, and workflow optimisation in Morocco.
Delivered customer service, supported sales activity and product display, and contributed to store performance in Morocco.
Managed field teams, supervised daily census operations, ensured data quality, and prepared operational reports in Morocco.
Supported sales operations, invoicing, client follow-up, financial tracking, and export documentation in Morocco.